1 Introduction

AccessiTest ("we", "us", or "our") is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our accessibility testing platform. Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

2 Information We Collect

We collect information in the following categories:

• Account Data: Name, email address, company name, and billing information when you create an account or subscribe to our services.
• Usage Data: Pages scanned, test configurations, audit results, and feature usage patterns to improve our platform.
• Technical Data: IP address, browser type, operating system, device identifiers, and access timestamps collected automatically through server logs.
• Communication Data: Messages, feedback, and support requests submitted through our contact forms or email channels.
• Cookie Data: Session identifiers, authentication tokens, and preference settings stored via cookies and similar technologies.

3 How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our accessibility testing services.
• To process transactions and send related billing and account notices.
• To respond to your inquiries, support requests, and feedback.
• To send product updates, security alerts, and administrative messages.
• To monitor and analyze usage trends, performance, and platform stability.
• To detect, investigate, and prevent fraudulent or unauthorized activities.
• To comply with legal obligations and enforce our terms of service.

4 Data Sharing & Disclosure

We do not sell your personal information to third parties. We may share your data in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist with hosting, analytics, payment processing, and customer support under strict data processing agreements.
• Legal Compliance: When required by law, court order, or governmental authority to disclose information.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.
• With Consent: When you explicitly authorize us to share your information with a designated third party.

5 Data Security

We implement industry-standard security measures to protect your data, including AES-256 encryption at rest, TLS 1.3 encryption in transit, multi-factor authentication, regular penetration testing, and SOC 2 Type II certified infrastructure. While we strive to protect your personal information, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6 Your Rights (GDPR & CCPA)

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Portability: Request your data in a structured, machine-readable format.
• Right to Restrict Processing: Request limitation of how we process your data.
• Right to Object: Object to processing based on legitimate interests or direct marketing.
• Right to Opt-Out (CCPA): California residents may opt out of the sale of personal information.

To exercise any of these rights, please contact us at privacy@accessitest.dev.

7 Cookies & Tracking

We use cookies and similar tracking technologies to maintain session state, remember preferences, and analyze platform usage. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our platform. We use the following categories of cookies:

• Essential Cookies: Required for authentication, security, and core platform functionality.
• Analytics Cookies: Help us understand how users interact with our platform (e.g., page views, feature usage).
• Preference Cookies: Remember your settings, such as language, theme, and display preferences.

8 Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Account data is retained for the duration of your subscription plus 90 days. Audit results and reports are retained for 12 months unless you request earlier deletion. Anonymous, aggregated analytics data may be retained indefinitely for service improvement purposes.

9 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

10 Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer at privacy@accessitest.dev or visit our Contact page.